Privacy Policy

Last updated July 27, 2025

Scarlet Shark LLC ("Scarlet Shark", "we", "us", or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your information when you use our Platform and services.

1. Information We Collect

1.1 Children

Our Website and Platform are not intended for children under 16 years of age. No one under age 16 may provide any Personal Data to Scarlet Shark. We do not knowingly collect Personal Data from children under 16. If you are under 16, do not use or provide any information on the Website, register for a subscription to the Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please get in touch with us at support [AT] scarletshark.com.

2. Use of Information

The information we collect is used to provide, maintain, and improve our services, ensure security, and communicate with our customers. We do not sell or rent your personal information to third parties.

3. Cookies

The Scarlet Shark Website and Platform do not use Cookies or similar technologies to track Users or Customers. A limited amount of information may be stored in a User's or Customer's web browser to facilitate secure logins and store preferences.

Third-party services used by Scarlet Shark may use cookies or other tracking technologies. Please refer to the Terms of Service and Privacy Policies of those third-party services.

4. Links

On occasion, we include links to third parties on the Site. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Where we provide a link, it does not mean that we endorse or approve that website's policy towards visitor privacy. You should review their privacy policy before sending them any Personal Data.

5. Your data rights

You have the right to:

6. Data Deletion Requests

Customers may request deletion of any part or all of their data by contacting us at support [AT] scarletshark.com. Upon receiving a valid request, we will process the deletion within thirty (30) days and send a confirmation to the Customer.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Further details can be found on our Security & Trust page located at https://scarletshark.com/trust.html.

The safety and security of your information also depends on You. Where we have given you (or where you have chosen) a password and/or API key for access to the Platform, you are responsible for keeping this information confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to us. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

8. Data Retention

We retain customer data for as long as necessary to provide services and fulfill our contractual obligations, unless a request for deletion is submitted. Data may also be retained to comply with legal obligations or resolve disputes.

9. Third-Party Services

Scarlet Shark may use third-party service providers to support our operations. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated revision date.

11. Compliance with Data Protection Laws

Scarlet Shark LLC complies with applicable data protection laws, including, but not limited to:

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at support [AT] scarletshark.com.